The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can adjust temps to help you save even more.
The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.
Once you’ve made sure it’s compatible, you can either hook it up on your own or call a HVAC pro like Comfort Zone, LLC. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can pull adequate power from other heating and cooling wires.
Sometimes, your heating and cooling system might require that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Malfunctions
The Google Nest Thermostat is a step up from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t receive enough juice, Nest says you may run into some of these issues:
- Bad battery life.
- Thermostat motion sensing won’t operate.
- Your thermostat every now and then disconnects from Wi-Fi.
- Your system unexpectedly turns on or off, or won’t stop running.
- Your system is creating strange noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
- There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
- The system fan is continuously running, won’t run or turns off and on frequently in a short period of time.
You might believe something is wrong with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning consistently.
Our Specialists Can Resolve Nest Thermostat Problems
If you’ve tried Nest thermostat troubleshooting without help but can’t fix the problem, a smart thermostat pro like one from Comfort Zone, LLC can provide support. We can pinpoint the malfunction and add a C-wire, if necessary.
Smart thermostats including the Nest are created to make your life simpler, with automatic energy-efficient programming and the ability to check temperatures while you’re away from home. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling pros at Comfort Zone, LLC can resolve the trouble in no time.
If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at to book your appointment now.