The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can change settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or call a HVAC specialist like Comfort Zone, LLC. If you’re putting it in on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can pull adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get ample juice, Nest says you might encounter some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t switch on or turns off and on rapidly in a short period of time.

You could believe something is up with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat initially. This is especially true if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Pros Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t repair the dilemma, a smart thermostat pro including one from Comfort Zone, LLC can provide support. We can diagnose the problem and put in a C-wire, if required.

Smart thermostats including the Nest are created to make your life easier, by automatic energy-efficient programming and the option to check settings while you’re away from home. It’s a time-consuming experience when yours won’t run like it should, but our heating and cooling pros at Comfort Zone, LLC can resolve the problem in no time.

If you’re running into atypical heating and cooling behavior with your new Nest, give us a call at 239-214-0411 to schedule your appointment now.