We have answers for your frequently asked questions.

No matter what your HVAC questions are, the experts at Comfort Zone Inc in Cape Coral have answers. Whether you have questions about selecting new HVAC equipment to best practices on care and maintenance, we are here to help. Our online FAQs answers provide a fast response for your convenience, but if you want to know more on any topic, don’t hesitate to give us a call at 239-574-2327.
Like any product you want to keep in good shape, HVAC equipment requires proper care in order to deliver the greatest benefits. Trained professionals can service your heating and cooling products to ensure they’re working at their top potential and help prevent more costly repairs in the middle of the hottest or coldest months of the year.
Comfort Zone Inc in Cape Coral can price out individual units or multiple home comfort products for you. Call 239-574-2327 to hear more.
With two-stage heating, furnaces may work on two different levels: high and low. Since you can heat your home on the low setting most of the time, a two-stage furnace can work longer and more efficiently. Two-stage heating also works more quietly than traditional furnaces and can offer more even heat distribution and fewer temperature swings.
Precise Comfort™ technology is an operating and control system used in Lennox furnaces. The technology can automatically adjust heat by increments as tiny as 1 percent, improving energy efficiency and helping you experience precise comfort.

Modern furnaces are designed with a variety of innovative features older furnaces don’t have. Today’s heating systems give you more even heating and are better at governing airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.

Another perk of modern furnaces is their ability to operate with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort™ technology and variable speed motors, will help your furnace operate more efficiently and quieter than ever.

The Department of Energy recently increased the minimum efficiency levels for air conditions, and the standards vary by region. Contact Comfort Zone Inc at 239-574-2327 to find the requirements for the Cape Coral area.

Heating and cooling makes up a large portion of your monthly utility bill. Purchasing HVAC equipment with high efficiency ratings, such as SEER for air conditioners and AFUE for furnaces, is a simple step that can go a long way in lowering energy output. Beyond these ratings, also consider:

  • Routine maintenance – regularly having an expert tune-up your equipment will keep it operating at its peak potential.
  • Adding a zoning system – by focusing your heating and cooling on the rooms you use most frequently, you won’t have to pay to heat or cool areas of your home that aren’t used regularly.
  • Installing a programmable thermostat – the Department of Energy estimates that a programmable thermostat can reduce heating costs by up to 35 percent and cooling costs by up to 25 percent. Leave it up to your thermostat to turn down the heat when you’re gone and go back to your preferred temperature when you’re home.

There are a number of reasons to choose Lennox, but the top three are:

  • Lennox is a name you know and trust – known throughout the world for quality HVAC products, you can rest assured Lennox will provide you with high quality equipment.
  • Innovative and high quality products – Lennox has been on the cutting edge of innovation in the heating and cooling industry for years. High quality furnaces, air conditioners and home comfort systems include innovative features to help your home stay more comfortable and energy efficient.
  • Reputation of excellence – high quality products are not the only arena Lennox excels in. Lennox dealers, like Comfort Zone Inc, provide high quality service at all times, from your first consultation to your scheduled maintenance appointments.

Strategies to increase your indoor air quality can be as basic as vacuuming your home to something as large as adding a new ventilation system. Overall, good IAQ has four strategies:

  • Eliminate – lessen the pollutants floating in your air by cleaning your home routinely, particularly vacuuming carpet, washing linens and safely storing household chemicals.
  • Ventilate – make sure your home is well-ventilated to move airborne pollutants out of your home. In newer homes, well-done insulation will prevent ventilation, so Lennox systems such as the Healthy Climate® ventilation system can help. These systems bring fresh air from outside into your home and direct the stale air out.
  • Clean – proper air filters, such as our Healthy Climate® air filters, will ensure even the smallest particles don’t get through and are let out into your home. Germicidal lights can kill the germs that do make it through, and purification systems like the PureAir™ will help get rid of odors and chemical vapors.
  • Monitor – keep your humidity levels in check with a programmable thermostat. High temperatures and humidity levels can raise concentrations of mold, mildew and germs. A programmable thermostat will ensure your home is comfortable without letting humidity run rampant.
Try utilizing our Healthy Solution Finder, where you can pick the indoor air quality problems that affect your home. After you select the items that apply, the system will show the IAQ products that match your needs. You can also call Comfort Zone Inc and walk our techs through some of the issues you experience. They can evaluate your home and needs and provide options and answers.
You might be surprised to know that air conditioners don’t technically make your home cooler; they actually remove the hot air and move it outside. This hot air blows across a refrigerant coil on the indoor unit and then is sent to the outdoor unit where it is released. Your air conditioner transfers as much hot air outside as is necessary to reach the temperature you have set on your thermostat.
Minimum energy efficiency standards can vary by geographic location. Additionally, air conditioners, heat pumps and packaged units made after Jan. 1, 2015, have higher minimum efficiency levels than equipment manufactured prior to that date. The team at Comfort Zone Inc can help you find out the minimum requirements for Cape Coral, let you know if your current equipment meets those requirements or help you find a replacement air conditioner that does.
Your system’s service panel has a white label on it, with your system’s model and serial numbers at the top. M/N stands for model number and S/N is the serial number.
Since equipment size needs vary by home, the best way to figure out the proper size equipment for your home is to have a technician from Comfort Zone Inc come out to perform load calculation tests. The tests take factors such as square footage, insulation value and amount, and more into account to determine your home’s individual HVAC equipment needs.
Yes – debris can limit your system’s ability to function effectively. It’s common for heat pumps to have frost or ice on them in the colder months, but many include defrost controls so they can work efficiently regardless of the weather conditions.
When a cooling systems has two-stage cooling, it means that there are two levels of operation. This enables the system to work as efficiently as possible since there is one level for milder weather and another for harsher weather that demands the system work harder. Two-stage cooling also enables more even temperatures so you don’t experience extreme differences in temperature. Aside from better efficiency, other benefits of two-stage cooling include quieter operation and better humidity control.
Your system could be freezing up for a number of reasons, but the most typical are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something any homeowner take care of; however, you’ll want to call the professionals at Comfort Zone Inc at 239-574-2327 for other problems or if you have other questions or concerns.
Comfort Zone Inc offers a number of great thermostat options for your HVAC systems. The best thermostat for you will depend on a variety of variables, such as whether you want one that’s programmable or not. No matter what kind of thermostat you’d like – or if you’re searching for something that can fit with a home automation system – call Comfort Zone Inc to hear about which thermostats you can choose from. Our team will help you find one that’s right for your system, your family’s needs and your budget.
A heat pump can tackle both your home’s heating and cooling needs, offering you one HVAC system that can be used year-round. In the warmer months, heat pumps act like an air conditioner, capturing the hot air from inside your home and moving it outside; in the cooler months, this process is reversed. Heat pumps can be very energy efficient and may produce two to three times more heat than the energy used.
At Comfort Zone Inc, we do recommend replacing both your indoor and outdoor units at the same time because:
  • Today, outdoor systems are built to work with their matching indoor system for the most efficiency. When you replace one system but not the other, you may not see the same energy savings as if you had replaced them together.
  • Thanks to technological improvements, newer systems mean increased efficiency. This is true for HVAC products as well. While the advancements focus on higher heating and cooling efficiency, they also include benefits such as better air handling, filtering and noise reduction.
  • If your heating and cooling systems are more than 10 years old, they need to be replaced. Older models have outdated technology that is likely adding to your energy costs due to poor efficiency. So by replacing your indoor system at the same time as your outdoor equipment, both your systems will provide better energy efficiency that helps you decrease your energy bills and keep your home more comfortable.
Yes. Your SunSource® Home Energy System has a communication module that transmits the system’s performance data to a website. The website will show your system’s status, energy production and environmental benefits, as well as carbon offsets in real time.
Yes, you will need an Internet connection if you want to utilize the system’s online monitoring system. The system enables you to view energy production and environmental information. The monitoring service is provided free for five years, and the performance-monitoring website is offered by an independent third party, Enphase Energy Inc.
Rain will clean the modules automatically in most areas; however, if you live in a dusty area, you might see improved performance after periodically spraying the modules with water. Please note that high-pressure hoses and detergents should never be used to clean solar modules, as they can ruin the product.
Comfort Zone Inc can help you find the right thermostat for you based on your home and current heating and cooling equipment. We have a number of programmable and nonprogrammable thermostats, which can help improve the efficiency of your home’s furnace and/or air conditioner. Browse our thermostats or give us a call at 239-574-2327 for more information.
Your heating and cooling equipment can contribute significantly to your monthly utility bills. However, these costs can be reduced with innovative and high efficiency products from Lennox®. Look for high SEER and AFUE ratings when you’re searching for a new air conditioner or furnace, respectively, as higher SEER and AFUE ratings mean higher efficiency products. If you’re not buying new heating and cooling equipment, consider factors such as: 1. Maintenance: Furnaces, air conditioners and other HVAC equipment run more efficiently when they are regularly maintained. 2. Zoning: When parts of your home are rarely used, you’re spending more money to heat or cool them to the same temperature as the rest of the house. A zoning system enables you to section off different areas of your home and control the temperature by each area. 3. Programmable Thermostats: Programmable thermostats can help you lower your heating costs by 35 percent and your cooling costs by 25 percent, according to the U.S. Department of Energy.
A zoning system allows you to parcel your residence and heat or air condition each area differently. While these systems function well for buildings that have parts that are seldom occupied, they could also be great in situations where you and your family argue about the temperature in various portions of your house. There are a collection of additional pluses of zoning systems, like efficiency and comfort. Browse our selection of zoning systems or give Comfort Zone Inc a call to see how a zoning system could fit in your home.